Contact Sterling & Reeve

Step

  • Email or call with your document details
  • We confirm the correct route and requirements
  • We provide next steps and a quote if needed
  • You send documents by post/courier (most clients)
  • We proceed once requirements are confirmed

What you need

  • Document type (personal, educational, commercial)
  • Destination country- Purpose of use (employer, university, government body, etc.)
  • Scans/photos for an initial review (helpful)
  • Original documents where required (we will confirm)
  • Translation if the destination requests it (we will confirm)

What affects turnaround

  • FCDO and embassy requirements for the destination country
  • Any required certification before apostille/legalisation
  • Courier/post timing and return delivery choice
  • Errors or mismatches in names, dates, stamps, or document versions

Common reasons for delays or rejection

  • Wrong route chosen (apostille only vs embassy legalisation required)
  • Document version not suitable for overseas use
  • Missing certification step before apostille/legalisation
  • Inconsistent details (names, dates, signatures, stamps)
  • Unclear scans/photos for review

Email is best for document checks, quotes, and route confirmation. You can also call during opening hours for general guidance.

What details should I include in my email enquiry?

Email us with:

  • Your document type- Destination country
  • Purpose of use
  • Scans or clear photos (if available)

This helps us confirm the correct route and reply with clear next steps.

Email : info@sterlingandreeve.co.uk

Phone support
Call: 000

We can explain the process and what to do next.

This address is for correspondence and professional reference. Most services are handled
UK-wide by secure post or courier.

Opening hours and response times
Monday to Friday: 8:30 am to 5:30 pm
Saturday: Closed
Sunday: Closed
We aim to respond within 1 business day.

What happens after you contact us?

  • We review your enquiry and document details
  • We confirm whether you need an apostille only, or embassy legalisation as well, and where translation fits
  • We confirm requirements and send next steps or a quote before you post documents

Check My Documents
Confirm the correct legalisation route before you submit.
Accurate guidance. Clear next steps. UK-based review.