At a glance
Step
- Email or call with your document details
- We confirm the correct route and requirements
- We provide next steps and a quote if needed
- You send documents by post/courier (most clients)
- We proceed once requirements are confirmed
What you need
- Document type (personal, educational, commercial)
- Destination country- Purpose of use (employer, university, government body, etc.)
- Scans/photos for an initial review (helpful)
- Original documents where required (we will confirm)
- Translation if the destination requests it (we will confirm)
What affects turnaround
- FCDO and embassy requirements for the destination country
- Any required certification before apostille/legalisation
- Courier/post timing and return delivery choice
- Errors or mismatches in names, dates, stamps, or document versions
Common reasons for delays or rejection
- Wrong route chosen (apostille only vs embassy legalisation required)
- Document version not suitable for overseas use
- Missing certification step before apostille/legalisation
- Inconsistent details (names, dates, signatures, stamps)
- Unclear scans/photos for review
Need guidance before submitting your documents?
Email your document type, destination country, and purpose of use, and we will confirm next steps
